Privacy Statement

PCS Home Improvements respects your privacy and is committed to protecting the personal information you provide to us. We would like to share with you the following principles that govern our privacy practices. Because PCS Home Improvements is a state wide company, your personal information may be shared with other PCS Home Improvement offices or subsidiaries around the state (collectively “PCS Home Improvements”). All such entities are bound by appropriate confidentiality and data transfer agreements. In addition, all such entities are governed by this Privacy Statement. This statement may be superseded by specific program-level documentation or agreements between you and PCS Home Improvements.

The Information We Collect

Throughout this policy, we refer to information that personally identifies you as “Personal Information” or “Sensitive Personal Information.” PCS Home Improvements collects your Personal Information or Sensitive Personal Information so that we can respond to your requests, which may include, for example, processing your orders, adding you to email lists, or registering you for events.

Personal Information is any information that can identify you as an individual, such as your name, postal or email address, phone number, occupation, or personal interests. Sensitive Personal Information is any information that would permit access to your financial account, including account number, credit or debit card number, in combination with any required security code, access code or password.

If you give us Personal Information about somebody else, such as a spouse or work colleague, you must have that person’s permission to do so.
In many instances, you may browse the PCS Home Improvements website anonymously. When you arrive at the PCS Home Improvements website, we record your IP address (the Internet address of your computer) to give us an idea of which parts of the website you visit and how long you spend there. We do not link your IP address to any Personal Information unless you have registered with us and logged in using your profile. Access to certain PCS Home Improvements web pages, services, products and activities requires a login and a password. It is your responsibility to maintain the confidentiality of your login and password information.

You may choose to give us Personal Information in a variety of situations, including when you: register with PCS Home Improvements for an account on PCS Home Improvements websites; use certain PCS Home Improvements products or services; register to attend a seminar; participate in an online survey; ask to be included in an email or other mailing list; submit an entry for a sweepstakes or other promotion; or when you submit your personal information to PCS Home Improvements for any other reason. From time to time, PCS Home Improvements receives personal information from our business partners and vendors. PCS Home Improvements only uses this information if it has been collected in accordance with privacy practices consistent with this Privacy Statement.

Your Choice and Control

We will always tell you before we collect any Personal Information and inform you of the purpose of the collection. We will ask for your consent before we use or share your information for any purpose other than the reason you provided it. In order to let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent. How We Use Cookies and Other Tracking Technologies Like many websites, PCS Home Improvements uses technologies, such as cookies and web beacons, which allow us to make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

A cookie is a small data file transferred by a website to your computer’s hard drive. PCS Home Improvements website sends cookies when you visit it, make purchases, request or personalize information, or register yourself for certain services. A cookie cannot read personal data off your hard disk or read cookie files created by other sites; indeed, the only personal information a cookie can contain is information you supply yourself. Accepting the cookies used on our website may give us access to information about your browsing behavior, which we may use to personalize your experience and track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.

Cookies are typically classified as either “session” cookies or “persistent” cookies. Session cookies do not stay on your computer after you close your browser.
Persistent cookies remain on your computer until you delete them or they expire. You may browse most of PCS Home Improvements website without accepting cookies from PCS Home Improvements, however, some website functionality may be lost by disabling cookies on your computer. Other PCS Home Improvements web pages, particularly those which require a login and password, require cookies and cannot be used when you have disabled cookies in your browser.

In addition, PCS Home Improvements uses web beacons in conjunction with cookies to understand user behavior. A web beacon is an electronic image, found on a website or HTML-formatted email and is called a single-pixel (1x1) or clear GIF. The web beacon is one of the ingredients of the page, just like other images and text except it is so small and clear that it is effectively invisible. Web beacons can recognize certain types of information on a user’s computer, such as cookies, time and date of a page view and a description of the page where the web beacon is placed. They are simply a convenient way of gathering basic statistics and managing cookies, and do not give away any extra information from your computer. Turning off your browser's cookies will prevent web beacons from tracking your specific activity. The web beacon may still record an anonymous visit from your IP address, but unique information will not be recorded.

PCS Home Improvements may also use customized links or other similar technologies to track email links that you click. We may associate that information with your Personal Information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.

If you prefer not to receive cookies while browsing our website or via HTML-formatted emails, you can set your browser to warn you before it accepts cookies or refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. For additional information about cookies and other tracking technologies, including instructions for blocking their use, see http://privacy.getnetwise.org/browsing/tools

How We Use Your Personal Information

PCS Home Improvements uses your Personal Information to respond to your requests, and to do so, we may need to share your information with others. In that case, we share only the information necessary to handle your request and obligate these other parties to limit their use of your Personal Information to fulfilling your request. In addition, we may use your Personal Information to contact you as part of our customer satisfaction surveys or for market research purposes, with your permission.

We will use your Personal Information to provide products and services you have asked for, to respond to callback requests, and to provide specific marketing materials you have requested. In the event that your employer has a written agreement with PCS Home Improvements governing access to PCS Home Improvements information or programs, PCS Home Improvements may use your Personal Information to verify compliance with any agreement you may sign with us. We may also use your Personal Information to create anonymous data records or aggregations of data, to perform statistical analyses and for other purposes, by omitting or removing information (such as your name) that makes the data personally identifiable to you.

We will also disclose your Personal Information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites. Any Sensitive Personal Information that you provide will only be used to implement the specific activity or event it was submitted for and will then be destroyed.

How We Protect Your Information

PCS Home Improvements safeguards the security of the data you send us with industry-standard physical, electronic, and managerial procedures. When appropriate, PCS Home Improvements websites use SSL-encryption to enhance the security of sensitive data transmissions. Inside PCS Home Improvements, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where PCS Home Improvements, its subsidiaries, affiliates or agents are located. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us over an unsecured Internet connection. We therefore urge you to take every precaution to protect your personal data when you are on the Internet.

Some ways to protect your personal data include changing your passwords often, using a combination of letters and numbers in passwords, and making sure you use a secure browser. In addition, be aware of phishing attacks, which attempt to steal consumers' personal identity data and financial account credentials. “Phishers ” use 'spoofed' e-mails to lead consumers to counterfeit websites designed to trick recipients into divulging sensitive personal information such as credit card numbers, account usernames, passwords and social security numbers. PCS Home Improvements will never send an email asking you to provide or confirm Sensitive Personal Information. If you receive a communication such as this, please immediately forward it to privacy@homeimprovementchicagoil.com and immediately delete it from your computer.

Children and Privacy

Our websites do not target and are not intended to attract children under the age of 13. PCS Home Improvements does not knowingly solicit personal information from children under the age of 13 or send them requests for Personal Information.

Third Party Sites

PCS Home Improvements website contains links to third party websites, some of which may be co-branded with the Cisco logo. However, these websites are not operated or maintained by PCS Home Improvements, and PCS Home Improvements does not share your Personal Information with these websites and is not responsible for their privacy practices. Your use of any third party website is at your own risk.

Although we choose our business partners carefully, PCS Home Improvements cannot be responsible for the privacy practices of websites operated by third parties that are linked to from our site. Once you have left our website, you should make a practice of checking the applicable privacy statement of the third party website to determine how they will use any information they collect from you.

Changes to this Privacy Statement

This document was last updated on January 11, 2009. PCS Home Improvements may amend this privacy statement from time to time, and at any time. We will post a notice on our website home page for 30 days whenever this Privacy Statement is materially changed. Your continued use of the PCS Home Improvements website after any change will signify and confirm your assent to those changes.

Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your Personal Information, please email us at privacy@homeimprovementchicagoil.com